We will give you a confirmation within 2-3 days after receiving your complaint. For any refund, customer will have to pay shipping charges while sending back to our supplier. Also, you will have to apply for RMA# within 3-4 days under defective product and 20 days for unopened box. Refund :We will refund the full amount if there is something wrong from our end during shipment or else there will be a deduction of 20% as a restocking fee. If the customer receives a defective product, it can be replaced within 3-4 days from delivery. We will credit or exchange after receiving RMA (Return Merchandise Authorisation Number). If any customer is not completely satisfied with the product they received, they can quickly return an unopened brand new product within 20 days of delivery. For us, Customer satisfaction is the topmost priority. Return Policy : Our top priority at Fazter is to provide our customers with quality products and 24/7 customer support.
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